Powerful payments driven by vegan values

To comply with financial regulations and keep our platform secure, we require your company details, contact information for the primary account holder, and your official Tax ID for validation.

While each business entity requires its own separate login credentials initially, you can link them for streamlined management. After logging into an account, you can add another account as a “linked account” and complete a quick authorization to enable seamless switching between your businesses.

Business bank accounts can be linked directly within the app using our secure integration features. This allows your business to move funds efficiently between your external accounts and your Vegan Payments wallet.

Transaction limits are determined based on your business profile and verification status. You can view your current processing limits within your account settings, and requests for limit increases can be submitted for review.

Yes. The platform allows you to apply labels or categories to your transactions. This helps in organizing your financial data and simplifies the process of reconciliation at the end of each month.

All transaction data is recorded in real-time. You can access a complete history of your incoming and outgoing payments through the activity section of your account, where you can also filter results by date or entity.

Absolutely. We use bank-level, end-to-end encryption to protect your sensitive data. Our systems are fully PCI-DSS compliant, meaning your payment information is vaulted securely and never directly stored on your mobile device.

If you suspect your account has been compromised, immediately use the account security features to suspend activity. Our emergency support is also available to help you secure your business credentials and lock down your funds.

No. Your privacy is our priority. We do not sell your company’s data or transaction history to third-party marketers. Data is only shared with necessary financial partners strictly to process your transactions and comply with legal regulations.

You can easily download your transaction history directly from the app in CSV or PDF formats by using the export features in your activity feed. For automated daily reporting to your ERP or accounting software, we also support secure SFTP integrations.

First, ensure you are running the latest version of the Vegan Payments app by checking your device’s app store for updates. If it’s fully updated, try clearing the app cache in your device settings or restarting your phone.

You can manage how you receive alerts by navigating to your account settings. From there, you can toggle push notifications and email receipts on or off according to your preferences.

You can reach our B2B support team through the support section within the app. Alternatively, you can contact us via email at info@veganpayments.com or call our dedicated line at (877) 872-9533.